Frequently Asked Questions

Q: Do I need to meet up with someone to rent a unit?
A: No, you can easily sign up on our website and move in without needing to meet anyone in person.

Q: Is there a keycard for access?
A: No, our facility does not use keycards for access.

Q: What are the access hours for the storage units?
A: We offer 24/7 access, so you can visit your unit anytime, day or night.

Q: Is the facility monitored for security?
A: Yes, Hemlock Storage LLC is equipped with cameras on-site to ensure the safety and security of your belongings.

Q: Is there lighting at the facility?
A: Yes, the facility is well-lit to provide safe and convenient access at all times.

Q: What do I need to do when I’m ready to move out?
A: Simply schedule a move-out date when you’re ready to leave, and let us know your plans.

Q: Are the storage units climate-controlled?
A: No, our units are not climate-controlled. Please plan accordingly for items sensitive to temperature or humidity.

Q: Is there outdoor storage available?
A: Yes, we offer outdoor storage. You can call us for assistance with placement or any help you may need.

Q: Does the facility have power or lighting inside the buildings?
A: Yes, our buildings are equipped with both lights and power for your convenience.